• ①Check whether grid power supply is off.
• ②Check whether electric devices are consuming too much power. If any device is found with excess power consumption, please shut down the unnecessary devices, to ensure that the system runs normally.
• ③System power will drop slightly below temperatures of 10℃ to protect the battery’s life as a characteristic of the battery pack.

Please check the grid power supply. Check whether the solar generation equipment has stopped running or there is not sufficient sunshine.

Check whether your aGate communication is working properly:

• After startup, aGate fails to activate its Wi-Fi hotspot
• Restart the aGate EMS switch, wait 35 seconds and then scan for Wi-Fi hotspot on your mobile phone. If you can connect to the aGate’s Wi-Fi network, then the issue was resolved.

• aPower is on but shows an offline status, and App shows that aPower fails to supply power
• Check whether the aPower breaker on the aGate is closed. If not, please close it and then check aPower status. If aPower outputs power, then the issue was resolved.